Delete your FRISKE account
You can request deletion of your FRISKE account and associated data without installing or opening the app.
Request deletion by email
Email getfriske@gmail.com from the email address used for your FRISKE account. Use the subject “FRISKE account deletion request” and state that you want your account and associated data deleted.
If your device has no email application, copy the address above into your webmail. If you no longer control that email address, contact us to discuss a proportionate alternative ownership check. We do not disclose whether an email address has an account to an unverified requester.
We may ask you to confirm the request through a reply sent to the registered address or another proportionate ownership check. Never send your password, sign-in code, verification link, identity documents or payment details in the initial request.
Request deletion in the app
Open Profile → Account settings → Request account deletion, then confirm. Your profile is hidden and normal account activity is restricted immediately. An email request is restricted after ownership is verified and the operator records it. Uninstalling FRISKE alone does not delete your account.
What is deleted
Deletion processing removes your Auth account, profile and dating preferences, dog information, private profile photos, Likes, Matches, related conversations/messages, Walk records, attendance, private post-Walk responses, Walk Again answers, device registrations and related notification data. Shared conversations and Walks involving your account may become unavailable to the other participant.
What may be retained
Existing safety reports and moderation records may remain under restricted access for up to 90 days after processing for safety investigations, abuse prevention and complaints. A documented legal or active safety hold can extend necessary records to a specified review date. A minimal deletion receipt without an account identifier remains for up to 90 days. Provider backups/logs and support correspondence have separate limited lifetimes. Deletion cannot remove screenshots or copies saved by other people, or recall notifications already delivered.
Timing and confirmation
Deletion is not instant. We aim to complete verified requests within 30 days; if verification, a safety/legal requirement or a technical issue delays processing, we will explain where appropriate. A request acknowledgement is not a claim that deletion is complete. We confirm completion only after the required erasure stages have succeeded. Read the Privacy Policy for more information.